Does your IT staff
posses the necessary
resources to monitor
your technology 24x7
and ensure
everything is
functioning within
normal limits? Do
you have the ability
to receive advance
notification that
problems may be
developing within
your configuration?
If you answered no
to either of these
questions, then
you've come to the
right place.
XpressHost™
Managed
Monitoring
packages below have
been designed with
the busy IT
administrator in
mind. This product
not only saves you
time, but provides
you with an
invaluable resource
to proactively
monitor the health
of your system. We
combine this product
with our Web-based
Customer Portal to
provide you with a
near real-time view
that is available at
your fingertips.
XpressHost™
Network Operation Centre (NOC)
will monitor services on your server(s)
like [HTTP / HTTPS / FTP / POP3 / SMTP / DNS ].
We
will check for a particular response from the server, and send an
e-mail notification when response is not present to the designated
parties will receive only one message alerting them that the website
server is down and another when the website server becomes available
again.
The HTTP and HTTPS
ports are monitored once per minute while the other ports are
monitored every 5 minutes. Our engineers will alert you depending upon the
actions you wish
the NOC to take,
they will attempt
to repair the
problem. This
repair process
usually entails
stopping/starting
services and
daemons and if
that fails,
rebooting the
server. Each
customer can
detail the
recovery steps to
be taken by our
NOC personnel.
XpressMon (Server & Device Monitoring Services) Plans
Ver 3.2
Monitoring / Alerting / Reporting, We watch your server 24 x 7 - No software
required
Service
Items
XpressMon
Silver
XpressMon
Gold
XpressMon
Platinum
MONITORING
FEATURES
24 x 7 X 365
Server
Monitoring
from Global
Monitoring
Network
Yes
Yes
Yes
Support for
NT, 2000,
2003 Linux,
Solaris
Operating
Systems
Yes
Yes
Yes
Support for
SNMP based
devices,switches,
routers etc.
Yes
Yes
Yes
Instant
TraceRoute
to check for
connectivity
errors
No
No
Yes
Redundant
Failover
Global
Monitoring
Network
Yes
Yes
Yes
Service
Monitor (i.e
http/ftp/dns/smtp
etc)
3 Nos
5 Nos
10 Nos
24 x 7
Support and
Instant
Emergency
Response
limited to
e-mail
limited to
e-mail
Toll Free
Customizeable
Localized
Timezones
Yes
Yes
Yes
User defined
Maintainance
Window
Yes
Yes
Yes
ALERTING &
NOTIFICATION
FEATURES
XpressMon
Customer
Portal with
Control
Panel
Yes
Yes
Yes
Online
Performance
& Uptime
Graphs
Yes
Yes
Yes
User
Definable
Alert
Thresholds
(i.e. 80%
for CPU)
No
No
Yes
CPU, Memory,
Swap, Disk
Utilization
Performance
Monitoring
